We hope you're very happy with your purchase from IDAHO but in case you're not, please see below:
If you wish to return or exchange an item please contact firstname.lastname@example.org
If you are unhappy with our products in any way, they can be returned or exchanged provided that they are in saleable condition. Returns of faulty items will only be accepted if faulty when delivered to you – please contact us immediately if this is the case. All goods bought online must be returned within 28 days of receiving the item.
We do not accept exchanges or returns on any grooming or cosmetic products.
To be eligible for a return, your item must be unused, in it's original packaging and in the same condition that you received it.
If you wish to exchange your item then please contact us & advise what item you would like to exchange it for. Please note that all extra postage costs incurred in an exchange are payable by you and return of the new item is subject to us receiving the extra postage costs.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed as quickly as possible via your original method of payment. We do not refund original shipping costs.
To return your product, please use the below address.
56 Greenwood Street
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We suggest you use an insured & trackable service to return your goods.